A Detailed Guide to Resolve QuickBooks error 1402

 Among the different errors that users face, installation errors are the most common of all. This blog will discuss about one such installation error known as QuickBooks error 1402. It appears on the screen with a warning message, “Error 1402: Could not open key,” while installing the QuickBooks Desktop application. In most cases, the error occurs because of damaged Windows components and interference from third-party applications. Read the entire blog to know about other root causes. It also covers solutions that will help you eliminate the error permanently.

If you are not willing to follow the entire troubleshooting procedure to resolve QuickBooks error 1402, simply connect with the QuickBooks technical support team for help by calling us on our toll-free number +1 800-417-5147

Key Factors leading to error 1402 in QuickBooks

The error mainly triggers because of the following factors:

  1. Windows components needed for QuickBooks installations are damaged and corrupted.
  2. Antivirus and security applications are blocking QuickBooks from installing the new update.

Read more :- QuickBooks error 6147


Solutions to Troubleshoot QuickBooks Desktop error 1402

Solution 1. Fix installation issues by using the Install Diagnostic Tool from the QB Tool Hub

  1. Once all company files and QuickBooks Desktop are closed, end all background processes and open your web browser.
  2. Visit Intuit’s official website and download the file of the updated QuickBooks Tool Hub version.
  3. Save the downloaded setup file to an easily approachable location, open it and follow the steps that prompt on the screen.
  4. Next, agree to the terms and conditions to install the QuickBooks Tool Hub successfully.
  5. After finishing the installation, open QuickBooks Tool Hub and go to the Installation Issues tab.
  6. Click Install Diagnostic Tool. It will take up to 20 minutes to fix installation issues.

Read more :- QuickBooks error 80070057

Solution 2. Do a QuickBooks Clean Install in Safe Mode

  1. Before you initiate the process to clean install QuickBooks, backup your company file and note down the QuickBooks license no., product year, and version.
  2. Start your workstation in Safe mode by following the steps given below:

  • Tap Windows + R keys on the keyboard together to open the Run box.
  • In Run box, enter msconfig and click OK.
  • Choose the General tab, select Selective startup and Load system services.
  • From the Services tab, select the Hide all Microsoft Services checkbox and click the Disable all button.
  • Next, uncheck the Hide all Microsoft services box, select Windows Installer and click OK.
  • Then, click the Restart button on the System Configuration window.

  1. Clean Install QuickBooks software using the new installer file.
  2. Once QuickBooks is installed, restart your system back to normal mode:

  • Open the Run window again, input msconfig, and click the OK button.
  • Go to the General tab, choose Normal startup and select OK.
  • Move your cursor to the System Configuration window and click Restart.

This blog has covered the most effective troubleshooting process that is proven to fix QuickBooks error 1402. We hope that the solutions we discussed help you deal with the error. If you face any problem, connect with QuickBooks professional by help by giving a call on our helpline number +1 800-417-5147.


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