Perfect Internet Explorer settings are necessary for QuickBooks users to successfully download the required payroll updates as the QB Desktop primarily relies on the Internet Explorer browser to utilize the Internet.
Having incorrect Internet Explorer settings easily triggers many errors, like the QuickBooks Error 12002 while downloading the payroll updates, and it becomes crucial for the user to resolve these errors quickly.
Detailed resolutions that have been verified by multiple experts are provided in this blog for you.
Are you facing the QuickBooks Error 12002? Don’t Panic! Simply dial +1 800-417-5147 to contact our QB Experts Team.
Basic Factors That Trigger 12002 Payroll Update Error Code in QB Desktop
The 12002 Payroll Update Error Code in QB Desktop generally appears on the screen due to these reasons:
- Imprecise configuration of the Internet Explorer settings easily hampers the downloading of the payroll updates, thereby provoking the QB Error 12002.
- Payroll updates cannot be downloaded successfully if the Windows Firewall perceives the required updates as a peril to the computer’s security, and this happens only due to incorrect settings of the Firewall.
Superb Resolutions to Rectify Payroll Error Message 12002 in QuickBooks
The Payroll Error Message 12002 in QuickBooks can be fully eliminated using the following resolutions:
Resolution 1: Ensure faultless Internet Explorer settings to resolve this payroll update issue completely
- Just hop to the ‘Tools’ icon situated at the top-right corner immediately upon opening up the Internet Explorer browser, and then you should strike the ‘Internet Options’ option, and after that, you should swiftly jump to the ‘Security’ tab available on the ‘Internet Options’ window.
- By tapping the ‘Globe’ icon present inside the ‘Security’ tab, you are required to ensure that the securitylevel is set at the ‘Medium-High’ level.
- Now, exit the ‘Security’ tab to move towards the ‘Connections’ tab, and then you should choose the ‘Never Dial a connection’ option if you do not make use of the dial-up service on your computer. Otherwise, you can hit the ‘ISP’ option and then tap the ‘OK’ button to finally go to the ‘LAN Settings’ option.
- Once you have clicked the ‘LAN Settings’ option, you should strike the checkbox of ‘Automatically detect Settings’, and then you can unmark the checkbox associated with the ‘Use a Proxy Server’ option if the port used is port 80.
- However, if some other port is used, you should mark that checkbox, and then you need to hit the ‘Restore Advanced Settings’ button situated inside the ‘Advanced’ tab.
- Immediately go into the ‘Settings’ option to mark the ‘Use TLS 1.2’ checkbox and then hit the ‘OK’ button, and after that, you can get your payroll updates without any problem.
Resolution 2: Configure Windows Firewall settings to ensure that it does not interfere with the QuickBooks payroll updates
- Immediately after launching the Windows Firewall, you should hit the ‘Advanced Settings’ tab so that you can right-click on the ‘Inbound Rules’ icon, and thereafter, you are required to tap the ‘New Rule’ option on the screen.
- Just hit the ‘Port’ and ‘Next’ buttons successively, and then you should make sure that the ‘TCP’ is chosen, and after that, you are required to correctly type the port numbers associated with the version of the QB Desktop present on your system.
- Once you have typed the required port numbers, you need to hit the ‘Next’ button, and then you should also ensure that the checkbox pertaining to the ‘Allow a connection’ option is marked.
- Allot a suitable name to the rule that you have created, such as ‘QBRULE (year)’, and then hit the ‘Finish’ button to complete this process.
- In a similar manner, you are required to also create the ‘Outbound Rules’ by selecting it in place of ‘Inbound Rules’ in the first step, and thereafter, you can go on to easily get your required payroll updates.
By using the resolutions explained above in the correct sequence, you can ensure complete extirpation of the QuickBooks Error 12002. For more technical help, simply dial +1 800-417-5147 to reach out to our QB Specialists Team.
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