“We're sorry. QuickBooks encountered a problem. Error codes: (-6000, -77)” this infamous error has recently affected numerous QuickBooks users and left them baffled with a question “what to do next?.” If you are also one of the users concerned with QuickBooks error 6000 77, you are at the right place. As you have already encountered the error 6000 77, you must be aware that this error only appears when you try to open the company file in the QB application. However, as this error does not explain the reason for its occurrence and any suggestions to fix it, we have come up with this article with complete info on the error. Further in this article, you will find the most common causes that trigger error code 6000 77 in QuickBooks and solutions to fix the issue with the least effort possible.
If you are a user seeking troubleshooting support from a certified QuickBooks Desktop expert, dial +1 800-417-5147 and speak to the team of QuickBooks support and explain to them the issue you are facing
These Could be the Reasons for Getting QuickBooks Error Code 6000 77
After carefully examining the error, we have found the
following reasons responsible for it.
- Corruption
in the QuickBooks company file data is a significant cause for error code
6000 77 in QuickBooks Desktop.
- If
QuickBooks program files like .ND and .TLG is affected by some other
program on the system.
- The
error message 6000 77 can also appear if the folder where you have placed
the company file is damaged or corrupt.
With the troubleshooting solutions below, we will first
repair the damage in the company file and then fix the corruption in the
QuickBooks program files. Finally, we will recreate the QuickBooks folder to
resolve the issue.
You may also Read :- QuickBooks error 6147
Here’s How to Troubleshoot QuickBooks Company File Error 6000 77
Solution 1: Get QuickBooks Company File Corruption Free
- First,
download and install QuickBooks Tool Hub, from which you will get access
to QuickBooks File Doctor Tool that will help repair the damaged company
file.
- Once
you have installed the Tool Hub, run it and go to the Company File Issues
tab and select QuickBooks File Doctor.
- Select
the company file and the option to repair it.
- Once
the damage is repaired, retry to access the company file and check if the
error is resolved.
Solution 2: Rename and Repair QuickBooks .ND and .TLG Files
- Press
Windows + E while being on the desktop screen and open the drive where
QuickBooks is installed.
- Go to
the QuickBooks installation folder and look for the files having .ND and
.TLG extensions.
- Both
these files will have the same name as your company file.
- Right-click
the .ND file and select Rename.
- Add
the work .OLD at the end of the file name after the file’s extension and
save the new file name.
- Repeat
the same with the .TLG file and check if the issue is fixed.
If the error is still not resolved, create a new folder for
the company file and open it from there. For advanced troubleshooting help
fixing QuickBooks error 6000 77, reach QuickBooks Desktop support at +1 800-579-9430 now.
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