2 Common Easy Ways to Fix QuickBooks Error code H505

Error H505 in QuickBooks Desktop appears on the screen with a message, “This company file is on another computer, and QuickBooks needs some help connecting.” The Intuit QB error code comes up when the user tries to switch QuickBooks Desktop in multi-user mode. The error usually occurs when the QuickBooks Database Server Manager is not running on the server computer. This blog will brief you on QuickBooks Desktop error code H505, its causes and solutions, so stay connected till the end.

If you are struggling with QuickBooks error code H505 and want an instant solution to fix it, then call us on our customer support number 1.800.417.5147 and get assistance from certified QuickBooks professionals

WHAT LEADS TO QUICKBOOKS ERROR CODE H505?

There are numerous reasons that can trigger the error. We have listed some of them below:

  • Damaged or corrupted .ND and .TLG configuration files.
  • Hosting configuration settings are inappropriate.

Now, proceed to the troubleshooting solutions given in the blog.

You may also Read:- QuickBooks display issues


QUICK TROUBLESHOOTING SOLUTIONS TO FIX QUICKBOOKS ERROR CODE H505

Here are the two most effective solutions to fix the error:

Solution 1.  Stop hosting Multi-user access

The server computer is the one that hosts the company file. Make sure multi-user access is turned off on workstations, or you can stop it using the following steps:

  • Open QuickBooks.
  • Go to the File menu and select Utilities.
  • Select the Stop Hosting Multi-User Access option. If the option is not visible, g
  • o to another workstation, this workstation is not causing the problem.
  • Now, move to the server computer.
  • Select the Host Multi-User Access option.
  • Reopen QuickBooks.

If the solution given above didn’t work, proceed to the next solution.

Solution 2.  Check QuickBooks services

Run QuickBooks Database Server Manager and QBCF Monitor services on the server computer using the steps given below:

  • On your server computer, click on the Windows Start Menu.
  • Type “Run” into the search box and open Run.
  • Within the Run window, type “services.msc” and then press Enter.
  • Search and double-click QuickBooksDBXX on the list, where XX denotes your QuickBooks version.
  • Choose Automatic for the Startup Type.
  • Ensure the Service status is either Running or Started. If it’s neither Running nor Started, choose Start.
  • Move to the Recovery tab.
  • Under the First failure, second failure and subsequent failure drop-down menu, choose Restart the service option.
  • Click Apply and then OK.
  • Follow the same steps to check the QBCF monitor service.

Hopefully, the solutions discussed in the blog help you fix QuickBooks error code H505. If you face any trouble performing the steps, get in touch with the certified QuickBooks expert’s team by dialing our toll-free number 1.800.417.5147.

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